Refund Policy

Refund & Return Policy

Last updated: July 28, 2026

Digital Products

Due to the nature of digital software licenses, we have a limited refund policy. Once a license key has been delivered and activated, it cannot be returned or refunded.

14-Day Refund Window

We offer a 14-day refund policy under the following conditions:

  • The license key has NOT been activated or used.
  • The request is made within 14 days of purchase.
  • The product is defective or not as described.

Non-Refundable Situations

  • License keys that have been activated or used.
  • Change of mind after delivery of the license key.
  • Incompatibility with your system (please check system requirements before purchasing).
  • Purchases made more than 14 days ago.

How to Request a Refund

To request a refund, please contact our support team:

  • Email: support@digtapp.com
  • Include your order number and reason for the refund request.
  • Our team will review your request within 2-3 business days.

Processing Time

Approved refunds will be processed within 5-10 business days. The refund will be credited back to your original payment method. Depending on your bank or card issuer, it may take additional time for the refund to appear in your account.

Contact Us

If you have any questions about our refund policy, please contact us.