Frequently Asked Questions
How will I receive my license key?
License keys are delivered instantly via email after payment confirmation. You can also view all your licenses in your account dashboard.
Are these genuine Microsoft/VMware licenses?
Yes, all licenses sold are 100% genuine and sourced from authorized distributors and Microsoft partners.
What payment methods do you accept?
We accept all major credit cards and debit cards through Stripe's secure payment platform.
Can I get a refund?
We offer a 14-day refund policy for unused license keys. Please see our Refund Policy for full details.
Do you support Hong Kong customers?
Yes, we are based in Hong Kong and support local customers in English, Cantonese, and Mandarin.
How do I activate my license?
Each product includes activation instructions in the delivery email. Generally, you enter the license key during installation or through the product's activation menu.
What if I have technical issues?
Our support team is available to help with installation and activation issues. Contact us through our Contact page.